The information below was just sent out by SMART for errors that are received when printing to notebook.
Error message appears when you use SMART Document Writer
Issue
The following error message appears when you use the SMART Document Writer on Windows® 7 and Windows Vista® operating systems:
Cannot open the file. If the file is from a newer version of Notebook software, try saving it as a version 9 document.
Solution
Adjust the user’s security permissions on the Windows Temp folder.
Features
1. Log on to the computer as a local administrator, or launch Windows Explorer as an administrator.
2. Browse to C:\WINDOWS.
3. Right-click Temp and select Properties.
4. Select Security > Users > Edit. The Permissions for Users screen appears.
5. Select Full Control or Modify, read and execute, and then click OK.
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